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COMMON QUESTIONS

Frequently Asked Questions

Answer to the question.

We are dedicated to providing high-performance, smarter connectivity solutions for your vehicle, including Android car stereos and car TVs designed for seamless integration and improved entertainment experiences.

You can find our official products and information at ainavi.org.

Our products are available through major online retailers. You can explore our catalog of Android car stereos, headrest monitors, and powered subwoofers directly through our listings on Amazon.

To update your firmware, please reach out to our support team directly. We can provide you with the specific files and instructions for your unit to ensure the software update is performed correctly.

First, verify that your camera input wiring is correct and secure. If the issue persists, please check your head unit's settings to ensure the backup camera input is correctly enabled and that the power voltage is meeting requirements. If you still have trouble, contact our support team for technical assistance.

Please check your system's volume settings, mute status, and steering wheel control configurations. If the issue involves an underseat subwoofer, ensure the gain, bass boost, and low-pass filter settings are adjusted properly, as improper settings can lead to distortion or no audio output.

Open the Bluetooth settings on your mobile device and your car radio. Ensure they are discoverable and pair them using the default password '0000'. Once connected, you can access your phone's contacts and media through the stereo.

Ensure your device is connected via the correct USB port or that your Wi-Fi and Bluetooth settings are active. If the connection drops or fails to initiate, try restarting your phone and the head unit, and ensure you are utilizing our TLink5 application for proper synchronization.

You can navigate to the settings menu on your multimedia system to find the boot logo options. You may be able to select from multiple pre-set logos or customize the theme based on your specific car model.